Refund and Returns Policy

Return Policy:

We (Dazoro designs), upholds a very strong return policy. Please make your purchases carefully. If you need assistance in making a purchase, please
feel free to contact us.

If you change your mind about an item, please contact us by EMAIL to initiate a return. Eligible returns are subject to a non-negotiable 35%
restocking fee, in addition to outbound and return shipping and delivery charges.

Orders are shipped with free shipping. The orders will be assessed the real value of the shipping costs associated with the order.

Return requests must be received within 7 days of the delivery or pick-up date, in original condition and packaging. If items not received in their original condition and packaging cannot be refunded. Only once the item(s) have been returned to the warehouse and have been inspected by our receiving team can a refund be issued.

Additional Terms:

– Non-stock items and custom orders are not returnable and non-refundable.
– Custom orders are not subject to cancel or return.
– Floor Samples and all items marked as final sale are non-refundable and cannot be exchanged for other items as they are sold in the condition as is.
–Orders that are not deliverable due to size or weight will be subject to our return policy. Please measure all elevators, doorways, stairways, and openings to confirm that your order can be delivered.